Comments on: Pushy Retailers http://www.random-good-stuff.com/2007/06/06/pushy-retailers/ Your Daily Updated Fun, Gadget and Games Blog Fri, 20 Nov 2009 10:12:47 +0000 http://wordpress.org/?v=2.8.6 hourly 1 By: Greg http://www.random-good-stuff.com/2007/06/06/pushy-retailers/#comment-20685 Greg Sat, 08 Dec 2007 16:24:56 +0000 http://www.random-good-stuff.com/index.php/2007/06/06/pushy-retailers/#comment-20685 I am on my way to Geek Squad in about five minutes. I was lied to by the sales people at Best Buy as well ae the Geek squad. They have now had my computer for six days and still don't have a solution. I am not leaving the store without a complete refund. By the waty the computer is six weeks old. I am on my way to Geek Squad in about five minutes. I was lied to by the sales people at Best Buy as well ae the Geek squad. They have now had my computer for six days and still don’t have a solution. I am not leaving the store without a complete refund. By the waty the computer is six weeks old.

]]> By: Brian http://www.random-good-stuff.com/2007/06/06/pushy-retailers/#comment-13861 Brian Fri, 08 Jun 2007 12:53:47 +0000 http://www.random-good-stuff.com/index.php/2007/06/06/pushy-retailers/#comment-13861 Had I known in the first place that my comments would be responded to with flaming, I would never have bothered to post in the first place. I tried to provide a constructive alternate perspective for some of you out there to consider, one that is easily overlooked since many of you can do your own repairs, and these are the responses that come back. I'm disappointed, I was hoping to at least get some response from people who don't just hate Best Buy / Geek Squad because they are a profitable company... // END Brian's comments // NOTE: Further proof that only people who like to complain make the most noise. Had I known in the first place that my comments would be responded to with flaming, I would never have bothered to post in the first place. I tried to provide a constructive alternate perspective for some of you out there to consider, one that is easily overlooked since many of you can do your own repairs, and these are the responses that come back. I’m disappointed, I was hoping to at least get some response from people who don’t just hate Best Buy / Geek Squad because they are a profitable company…

// END Brian’s comments
// NOTE: Further proof that only people who like to complain make the most noise.

]]> By: csini http://www.random-good-stuff.com/2007/06/06/pushy-retailers/#comment-13847 csini Fri, 08 Jun 2007 02:45:34 +0000 http://www.random-good-stuff.com/index.php/2007/06/06/pushy-retailers/#comment-13847 Like no one figured out from his first post that Bri was a GSA. How unGeek can one be?? (True Geeks don't give a SHIT what people think about 'em!) Like no one figured out from his first post that Bri was a GSA. How unGeek can one be?? (True Geeks don’t give a SHIT what people think about ‘em!)

]]> By: Dextrone http://www.random-good-stuff.com/2007/06/06/pushy-retailers/#comment-13840 Dextrone Thu, 07 Jun 2007 22:49:58 +0000 http://www.random-good-stuff.com/index.php/2007/06/06/pushy-retailers/#comment-13840 {begin QUOTE} I’ll admit that the experience you described above is not one I’d like to be involved with either. I myself am a Geek Squad Agent (Part Time while working Full Time for a local University in IT), and I know that not all stores are the same, but in my store we offer the services, but our GS Agents do not push. If we don’t offer, most customers don’t even know all the options we could do to help them. Tech savvy people don’t need Geek Squad and usually find Geek Squad services too expensive, but for people out there who don’t have a clue as to why their computer blue screens every time they loading the Sims for their kids, it is helpful. And think about it, what company which continually faces the public intentionally has “good press”. Most people who have good experiences leave it at that and come back when they want help again, only those who have bad experiences voice their opinions. {end quote} Umm, now let's see, Paying 300$ for a service that can be done BETTER at MOST[NOT ALL] local PC repair shop {it has been proven[by me];I doubt this would not apply elsewhere}... All I know is that THERE ARE A FEW GOOD Agents, but I'm sorry to say, you did not experience the level of dissatisfaction that many of us have received...furthermore, you should watch out as well, http://bestbuysux.org/ should help you understand {emps. get harassed, etc.} {begin QUOTE}

I’ll admit that the experience you described above is not one I’d like to be involved with either.

I myself am a Geek Squad Agent (Part Time while working Full Time for a local University in IT), and I know that not all stores are the same, but in my store we offer the services, but our GS Agents do not push. If we don’t offer, most customers don’t even know all the options we could do to help them. Tech savvy people don’t need Geek Squad and usually find Geek Squad services too expensive, but for people out there who don’t have a clue as to why their computer blue screens every time they loading the Sims for their kids, it is helpful.

And think about it, what company which continually faces the public intentionally has “good press”. Most people who have good experiences leave it at that and come back when they want help again, only those who have bad experiences voice their opinions.
{end quote}

Umm, now let’s see,

Paying 300$ for a service that can be done BETTER at MOST[NOT ALL] local PC repair shop {it has been proven[by me];I doubt this would not apply elsewhere}…

All I know is that THERE ARE A FEW GOOD Agents, but I’m sorry to say, you did not experience the level of dissatisfaction that many of us have received…furthermore, you should watch out as well, http://bestbuysux.org/ should help you understand {emps. get harassed, etc.}

]]> By: Dextrone http://www.random-good-stuff.com/2007/06/06/pushy-retailers/#comment-13839 Dextrone Thu, 07 Jun 2007 22:44:38 +0000 http://www.random-good-stuff.com/index.php/2007/06/06/pushy-retailers/#comment-13839 Well; without a doubt the USA is filled with these retailers, but Best Bay takes the cake at the worst......{especially GS;they BREAK, not fix your computer{happened to me AND 100's[or 10000's] of others}} Well; without a doubt the USA is filled with these retailers, but Best Bay takes the cake at the worst……{especially GS;they BREAK, not fix your computer{happened to me AND 100’s[or 10000's] of others}}

]]> By: Brian http://www.random-good-stuff.com/2007/06/06/pushy-retailers/#comment-13830 Brian Thu, 07 Jun 2007 19:51:09 +0000 http://www.random-good-stuff.com/index.php/2007/06/06/pushy-retailers/#comment-13830 I'll admit that the experience you described above is not one I'd like to be involved with either. I myself am a Geek Squad Agent (Part Time while working Full Time for a local University in IT), and I know that not all stores are the same, but in my store we offer the services, but our GS Agents do not push. If we don't offer, most customers don't even know all the options we could do to help them. Tech savvy people don't need Geek Squad and usually find Geek Squad services too expensive, but for people out there who don't have a clue as to why their computer blue screens every time they loading the Sims for their kids, it is helpful. And think about it, what company which continually faces the public intentionally has "good press". Most people who have good experiences leave it at that and come back when they want help again, only those who have bad experiences voice their opinions. I’ll admit that the experience you described above is not one I’d like to be involved with either.

I myself am a Geek Squad Agent (Part Time while working Full Time for a local University in IT), and I know that not all stores are the same, but in my store we offer the services, but our GS Agents do not push. If we don’t offer, most customers don’t even know all the options we could do to help them. Tech savvy people don’t need Geek Squad and usually find Geek Squad services too expensive, but for people out there who don’t have a clue as to why their computer blue screens every time they loading the Sims for their kids, it is helpful.

And think about it, what company which continually faces the public intentionally has “good press”. Most people who have good experiences leave it at that and come back when they want help again, only those who have bad experiences voice their opinions.

]]> By: RGS http://www.random-good-stuff.com/2007/06/06/pushy-retailers/#comment-13820 RGS Thu, 07 Jun 2007 16:42:26 +0000 http://www.random-good-stuff.com/index.php/2007/06/06/pushy-retailers/#comment-13820 Hey Brain, thank you for your comment. We went to Best Buy 4 times in 3 different locations and we experienced the same pushyness. They make you feel bad if you don't want Geek Squad and I just hate getting geek squaded. The hate for Geek Squad is because it takes advantage of glueless people and the fact that you have to let a sales rep invited into your house who tries to leech even more money out of you. And as you can see in Matt's comment that they are even trained for that. And if these are not good reasons for you to hate GS what about a little google search http://www.google.de/search?hl=de&q=hate geek squad&btnG=Google-Suche&meta= It will return 490,000 reason why to hate. Just hate getting geek squaded! Hey Brain,

thank you for your comment. We went to Best Buy 4 times in 3 different locations and we experienced the same pushyness.

They make you feel bad if you don’t want Geek Squad and I just hate getting geek squaded. The hate for Geek Squad is because it takes advantage of glueless people and the fact that you have to let a sales rep invited into your house who tries to leech even more money out of you. And as you can see in Matt’s comment that they are even trained for that.

And if these are not good reasons for you to hate GS what about a little google search

http://www.google.de/search?hl=de&q=hate geek squad&btnG=Google-Suche&meta=

It will return 490,000 reason why to hate.

Just hate getting geek squaded!

]]> By: Brian http://www.random-good-stuff.com/2007/06/06/pushy-retailers/#comment-13819 Brian Thu, 07 Jun 2007 16:31:08 +0000 http://www.random-good-stuff.com/index.php/2007/06/06/pushy-retailers/#comment-13819 So you're complaining about Geek Squad being pushy, and how much you hate them, when it was actually a Best Buy Computer Salesmen who you should be upset with... I know they work for the same parent company, and work in the same building, but perhaps it was just this guy who was being push and not Geek Squad itself. At least that's what your story says. So you’re complaining about Geek Squad being pushy, and how much you hate them, when it was actually a Best Buy Computer Salesmen who you should be upset with… I know they work for the same parent company, and work in the same building, but perhaps it was just this guy who was being push and not Geek Squad itself. At least that’s what your story says.

]]> By: Matt http://www.random-good-stuff.com/2007/06/06/pushy-retailers/#comment-13817 Matt Thu, 07 Jun 2007 15:49:50 +0000 http://www.random-good-stuff.com/index.php/2007/06/06/pushy-retailers/#comment-13817 I am a project manager for a large healthcare company - quite a departure from working retail management for several years! I love the 9-5 schedule, which allows me time to have a life - I am the editor of Pocket PC Louisville, which is small-potatoes compared to the larger mobile gadget sites, but it's a labor of love! :) Matt I am a project manager for a large healthcare company – quite a departure from working retail management for several years! I love the 9-5 schedule, which allows me time to have a life – I am the editor of Pocket PC Louisville, which is small-potatoes compared to the larger mobile gadget sites, but it’s a labor of love! :)

Matt

]]> By: RGS http://www.random-good-stuff.com/2007/06/06/pushy-retailers/#comment-13816 RGS Thu, 07 Jun 2007 15:21:01 +0000 http://www.random-good-stuff.com/index.php/2007/06/06/pushy-retailers/#comment-13816 Matt, thank you very much for taking to give us some insights behind Best Buy and Geek Squad. I am a geek and I just love snooping around and getting my hands on gadgets but it just drives me outside Best Buy stores by the constant sales pushyness. What are you doing now? Matt,

thank you very much for taking to give us some insights behind Best Buy and Geek Squad.

I am a geek and I just love snooping around and getting my hands on gadgets but it just drives me outside Best Buy stores by the constant sales pushyness.

What are you doing now?

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