My hate for Apple is growing– first it was a freaking nightmare to get an iPhone 3G (mostly because of Movistar) and now due to our new travel project I would like to use the iPhone in other countries without getting charged roaming (I mean, we are only going to be living in Spain 3-5 month a year).
Funny thing is – we paid off our phone, fulfilled our 18 Month contract and now please we would like to have it unlocked to pop in every attractive prepaid sim cards anywhere we go. In other countries it’s not a biggy, Switzerland or Germany for example. You call your carrier, they add your IMEI number to a database and within 24-48 hours you will see this when you hook up your iPhone to iTunes:
Nope not in Spain! When the first 3G phone contracts ended Movistar didn’t really know what to do with all the request and they actually did unlock phones but this apparently has changed.
In the store they tell you to call Movistar support – telephone support says NO you have to call Apple – Apple says go to the store and so on. After 15 phone calls we are giving up! They won’t unlock an other iPhone and that’s that. It’s not in their interest and in Spain nobody is forcing them (yet) to unlock iPhones.
I don’t know what they are trying to do? The phone now is mine and I want to use it with any other carrier!!! Why are they pissing me off? What do they get out of it? Nothing!
Well – I will never ever buy an other Apple product or send Movistar anymore business. That’s what they get! I’m sick of big companies treating us costumers this way.
So what to do now? Mike’s iPhone still runs 3.1.2 so we gave that phone it’s freedom but I have to wait for my iPhone until there is a 3.1.3 solution.
And for the future? Buying a locked phone is a bad idea, especially if you are traveling a lot or just want have the freedom to choose from any carrier or prepaid card. Unlocked phones ( smartphones) are at first way more expensive but believe me you will save tons at the end.
Also Apple’s mobile phone operating system is a fine thing but ANDROID is growing slowly but steady (seems like I’m not the only one not being too happy with the iPhone).
If I would have the budget I would hammer the iPhone to death and make a nice HD Youtube video out of it and buy myself a nice HTC phone like this one:
More info: HTC HD2
Who else is frustrated with their iPhone situation?